Reference

Terms and Conditions That Govern Your 77dc Account

These terms set out the rules between you and 77dc when you open an account, make deposits via bKash, Nagad or Rocket, and use any part of the platform.

Account eligibility rulesbKash, Nagad, Rocket wallet termsWithdrawal and verification conditionsAccount suspension policyGoverning jurisdiction notice
77dc Terms and Conditions That Govern Your 77dc Account
YOUR ACCOUNT RIGHTS

How We Handle Your Account Under These Terms

These terms exist to protect both sides. Here is how we apply them in practice — from how your account data is held to what you can request and who to contact when something needs to change.

Account Data Retention

We retain your account records for as long as required by applicable law and our internal compliance obligations. You may request a summary of held data through support.

Wallet Security

Your account wallet is protected by OTP verification on login and on withdrawal requests. Any change to your registered bKash, Nagad or Rocket number requires identity re-verification.

Requesting Changes

To update account details, dispute a transaction, or request account closure, contact support with your registered account information and the specific change you need.

Terms Disputes

If you believe a term has been applied incorrectly to your account, raise it in writing via email support. We will review and respond with the relevant clause and our position.

TERMS CONTACT

Reach Us About These Terms

If any clause in these terms is unclear, or you need to raise a dispute about your account, wallet balance, or a transaction made via bKash, Nagad or Rocket, our support team handles terms-related queries directly. Raise your concern through any of the channels below and we will respond with the relevant policy detail.

Live Chat Open the chat widget from any page on 77dc to raise a terms or account query with our support team directly.
Email Support Send a detailed account or terms query to our support address and we will respond with the applicable policy reference.
Account Help Centre The help section inside your account covers common terms questions around wallet use, withdrawals and account status.

Common Questions About These Terms

These are the questions we hear most often about how our terms apply to real account situations — deposits, withdrawals, account access and what happens if something goes wrong.

Yes. Every deposit into your 77dc wallet via bKash, Nagad or Rocket is covered by these terms alongside the payment provider's own conditions. Both sets of rules apply at the same time.

No. We notify you through your registered account before any material change takes effect. Continuing to use the platform after the notice period means you accept the updated terms.

If we suspend your account for a terms breach, we will follow the process set out in the suspension notice. Verified balances are handled according to applicable law and the specific reason for suspension.

Contact our support team via live chat or email with your registered account details. We will confirm what data we hold and provide it in line with applicable data rules for your region.

Eligibility depends on your local law and the regions we serve. These terms do not override local legal restrictions — it is your responsibility to confirm that access is permitted where you are.

Send a closure request to support with your registered account information. We will process it, confirm any remaining wallet balance, and complete the closure in line with our standard verification steps.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.